AustralianSuper app to alert members to unpaid super

AustralianSuper is making a new offering available on its app to help tackle issues of lost super for its customers, launching a new functionality which directly alerts members, flags concerns around underpayment, and limits reliance on the Australian Taxation Office (ATO).

AustralianSuper group executive member experience and advice, Shawn Blackmore said the app had been designed to help stem the issues of people not being paid rightful superannuation entitlements.

“Alerts will pop up on a mobile device saying that your super has been paid. Obviously if you don’t receive an alert it’s a cue to contact payroll to see where your money is,” he said.

Related News:

“It is really important that people receive what they are entitled to, and with the technology we have it is easier to check your super than ever before.”

Blackmore said the ATO should not be the only source of reliance when it came to identifying issues around super payments, and said the app would allow customers to take control.

“People can take things into their own hands by using the app to track their super, rather than relying on the ATO,” he said.

“[Members] will have the freedom to be able to tailor their investment choice to their own personal preference on their mobile device.”

Additional features added to the functionality of the new app included viewability of super balances and transaction history, access to financial year statements, insurance cover change options, and useability for changing investment options and return preferences.




Related Content

The importance of CIPR incentives

As the second extension of the comprehensive income products for retirement (CIPRs), or MyRetirement, framework submission closed earlier this month, ...more

Australia ranks sixth for retirement outcomes

Australia has ranked sixth globally for retirement outcomes thanks to its ‘quality of life’ and ‘finances in retirement’ ratings, according to...more

Two super funds renew custody contract with State Street

NGS Super and Christian Super have renewed their custody contracts with State Street to provide a range of custody and asset servicing solutions....more

Author

Comments

Add new comment