Administration complaints dominated written complaints received by the Superannuation Complaints Tribunal (SCT) in the April quarter.
The latest SCT bulletin showed administration complaints made up 38.6 per cent of complaints received within jurisdiction, down from 41.9 per cent in the last quarter.
Death benefit complains came second at 34 per cent, up from 31.6 per cent in the last quarter, followed by disability at 22.1 per cent, up from 21.9 per cent in the last quarter.
The Tribunal received 657 written complaints in the quarter, up from 628 in the last quarter.
Of those, 376 were within jurisdiction while 281 were outside jurisdiction.
Superannuation funds have thrown their support behind the QAR reforms but want a “clear statement” that they will not be required to check all member SOAs.
In its latest report, the corporate regulator says the deduction of advice fees has led to instances of “inappropriate erosion of members’ balances”.
Financial advice is having a significant impact on how Australians are engaging with the more complex aspects of their superannuation, new findings have shown.
While the Financial Advice Association Australia said it supports a performance testing regime “in principle”, it holds reservations about expanding this scope to retirement products.
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