Administration complaints dominated written complaints received by the Superannuation Complaints Tribunal (SCT) in the April quarter.
The latest SCT bulletin showed administration complaints made up 38.6 per cent of complaints received within jurisdiction, down from 41.9 per cent in the last quarter.
Death benefit complains came second at 34 per cent, up from 31.6 per cent in the last quarter, followed by disability at 22.1 per cent, up from 21.9 per cent in the last quarter.
The Tribunal received 657 written complaints in the quarter, up from 628 in the last quarter.
Of those, 376 were within jurisdiction while 281 were outside jurisdiction.
The super fund has launched Retirement Manager, a digital advice tool helping members plan income, spending, and retirement confidence with integrated support.
APRA has warned retail super trustees that financial adviser involvement in recommending platform products does not diminish their obligations, as regulators turned the spotlight on the Shield Master Fund and First Guardian Master Fund during a meeting with fund CEOs.
AMP’s chief economist has unveiled a wish list for the Australian government’s Economic Reform Roundtable.
Australian retirees could increase their projected annual incomes between 3 and 51 per cent by incorporating personal and household data into their retirement income strategies, according to new research.