Administration complaints dominate SCT
Complaints around superannuation fund administration continue to dominate the work of the Superannuation Complaints Tribunal (SCT), according to the latest SCT bulletin.
The bulletin, covering the September quarter, revealed that administration complaints comprised the largest category of all written complaints received within the SCT's jurisdiction representing 43.7 per cent, compared to 38.6 per cent in the previous quarter.
The SCT data revealed that death benefit complaints represented the second largest category, standing at 27.6 per cent during the September quarter, down from 34 per cent in the previous quarter.
Disability complaints were the next largest category representing 24.1 per cent of those handled, compared to 22.1 per cent in the previous quarter.
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