Russell wins Qantas mandate
Russell Investment Group has picked up a significant corporate superannuation outsourcing mandate from Qantas Superannuation and will provide benefit payment and call centre functions to the big corporate fund from May, next year.
The arrangement was announced today by Qantas Superannuation chief executive Jeremy Edmonds, who said Russell had been selected following a tender process.
Edmonds emphasised that the arrangement did not affect management of the superannuation fund, with Qantas Superannuation Limited continuing as the independent trustee.
He said the arrangement would benefit members of the Qantas plan by making account and benefit information easier to access.
“Russell has the resources and systems in place to allow us to better respond to member queries regarding benefit payments and statement information,” Edmonds said. “Extended call centre hours will offer greater convenience to members.”
He said the arrangement would also offer improved access to account statements and provide members with the opportunity to access limited financial advice.
AUTHOR
Mike Taylor
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