AIA Australia wins Mercer mandate
AIA Australia has been selected by Mercer as its new insurance partner, effective from July, next year.
Mercer managing director and market leader, Ben Walsh confirmed the insurance appointment this week.
He said AIA Australia had been chosen because of its customer-first philosophy, both in terms of paying valid claims in a timely manner but also due to their investment in online tools capable of
"The new agreement includes a genuine focus on providing superior rehabilitation services and support to help members recover from illness or injury and get back to work faster," he said.
Commenting on the mandate, AIA Australia chief executive, Damien Mu said the company was proud to have been selected as Mercer's insurance partner for the next five years.
The market announcement said the new agreement would take effect from 1 July 2017 with a transition period to ensure there would be no disruption to Mercer customers.
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