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TAL wins NGS Super mandate at expense of CommInsure
Major insurer TAL appears to have solidified its dominance of the group insurance space, picking up the key NGS Super mandate.
The mandate was confirmed this week by NGS Super chief executive, Anthony Rodwell-Ball and followed a limited tender process assisted by independent consultants Sequential and Rice Warner.
The TAL mandate ends NGS Super's 28-year relationship with Comminsure.
The fund said the tender approach had gone beyond the traditional product and pricing tender management to take into consideration more holistic elements including customer service and insurer capabilities.
Confirming the mandate, Rodwell-Ball said the appointment of TAL would support the fund's future roadmap for growth and was part of a wider strategic plan to align its customer centric vision with sustainable long-term outcomes, including overall member experience and strengthening its insurance offering.
The mandate win has been welcomed by TAL chief executive, Brett Clark, who said the insurer shared a common vision with NGS Super on the importance of insurance in superannuation.
NGS expects to fully implement TAL's offering by 1 July, next year.
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