MetLife names new chief strategy and customer officer

image
image image
expand image

MetLife Australia has appointed Gerard McDermott as chief strategy and customer officer, effective immediately.

McDermott would be responsible for leading the strategy, project management office, customer, digital, marketing and data functions, and would report to acting chief executive officer, Vince Watt.

McDermott previously held senior roles at EML, Westpac and Suncorp, where he played a pivotal role in building the company’s commercial insurance capability, including the acquisition and integration of AMP’S general insurance distribution business.

Watt said McDermott’s track record of driving customer-led business transformations would enable him to make a major contribution to making customer needs a focus of the business.

“MetLife Australia’s combination of local market expertise and our global scale and resources enable us to partner successfully with superannuation funds and employers to help more Australians when they need it most,” he said.

Read more about:

AUTHOR

Recommended for you

sub-bgsidebar subscription

Never miss the latest developments in Super Review! Anytime, Anywhere!

Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 10 months ago
Kevin Gorman

Super director remuneration ...

1 year 10 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 10 months ago

The super fund’s CEO has confirmed he will finish his role in 2026. ...

14 hours 30 minutes ago

New data shows millions of Australians have little idea how their super funds have performed over the past year....

16 hours 38 minutes ago

Small-business advocates have warned the government’s Payday Super timeline risks chaos without more time, cost support, and fair penalties....

16 hours 40 minutes ago

TOP PERFORMING FUNDS

ACS FIXED INT - AUSTRALIA/GLOBAL BOND