MLC Life Insurance halves underwriting times

16 July 2019
| By Chris Dastoor |
image
image image
expand image

MLC Life Insurance has halved underwriting approval times with its UnderwriteMe technology, which allows them to assess and admit a customer’s life insurance application.

Since the implementation of the platform in April 2018, it had seen a 10 per cent uplift in completions.

There had also been a 20 per cent reduction in the amount of medical information requested to support an application, because of modifications made within its underwriting rules.

Since the platform’s launch, over 7,200 policies had been accepted automatically, without any manual underwriting, with underwriting decisions being made on almost 55 per cent of all benefits applied for.

Using data from applications, the platform had seen continued refinement of its underwriting rules, resulting in 25 new rules being released over the last 12 months.

Mick Jones, chief underwriter, MLC Life Insurance, said the results showed the platform had delivered clear results for advisers and customers.

“Since the launch of the platform last year, the feedback from advisers and customers has been really positive,” Jones said.

“By using UnderwriteMe, we can now create a more engaging and consistent application process between the adviser and the customer, as well as process new business at a much faster rate without having to increase our underwriting resources.”

Read more about:

AUTHOR

Recommended for you

sub-bgsidebar subscription

Never miss the latest developments in Super Review! Anytime, Anywhere!

Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 11 months ago
Kevin Gorman

Super director remuneration ...

1 year 11 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 11 months ago

The winners have been announced for the 2025 Super Fund of the Year Awards, held in Melbourne on 26 November....

2 days ago

Australian Ethical Superannuation has seen additional licence conditions imposed on it by APRA over the fund’s expenditure management....

2 days 2 hours ago

The fund has strengthened its leadership team with three appointments to drive its next phase of growth and innovation....

2 days 20 hours ago

TOP PERFORMING FUNDS

ACS FIXED INT - AUSTRALIA/GLOBAL BOND