TAL has announced the launch of a dedicated learning and development platform offering on-demand education and training for its superannuation fund partners to support their teams.
The platform would combine traditional learning modules with interactive tools that could be embedded within a partner’s new employee onboarding programs and ongoing training.
It was enabled by a comprehensive learning management system fully integrated with its superannuation fund partner portal Group HQ.
According to Dan Taylor, TAL general manager, partnerships, the TAL Insurance Academy would enhance the value that members derived from their super fund and support well-informed, ongoing member engagement.
“In building the learning program, we consulted extensively with our partners to understand their training and people development needs and address those in our offering. From member-facing teams through to senior management and trustees, TAL Insurance Academy delivers a range of learning content to meet diverse user needs,” Taylor stated.
The new learning program saw more than 3,000 learning modules be completed by fund employees during its initial rollout, TAL said.
The program included masterclasses on the key aspects of insurance in superannuation along with providing a comprehensive overview of the Australian life insurance landscape.
The course content would be delivered by subject matter experts, TAL highlighted, with masterclasses focusing on global and local trends, best practice, and other topical content.
“The platform allows us to extend our support and complement the existing face-to-face training we provide to partners. This includes an extensive range of masterclasses on mental health conditions, recognising their impact on super fund members and ensuring super fund teams are equipped to have informed conversations and provide targeted support,” Taylor added.
