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Admin complaints dominate Superannuation Complaints Tribunal
The Superannuation Complaints Tribunal (SCT) is continuing to field administrative complaints.
In an analysis of activity for the October Quarter, SCT chair Jocelyn Furlan said administration complaints comprised the largest category of all written complaints received within jurisdiction, representing 50.9 per cent.
It said complaints relating to death benefits made up the second largest category, representing 32.4 per cent of those received, followed by disability related complaints, making up 13.3 per cent.
While administration complaints-dominated matters referred to the SCT, the Tribunal spent most of its time dealing with death benefit issues.
The quarterly data revealed the largest category of complaints determined at review had been death complaints - 29 (69.0 per cent), while administration complaints made up the second largest category - 7 (16.7 per cent), followed by disability complaints - 6 (14 per cent).
AUTHOR
Mike Taylor
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