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Administration complaints dominate SCT workload
Administration complaints continue to dominate the workload of the Superannuation Complaints Tribunal (SCT).
The SCT's latest quarterly bulletin has revealed that administration-related complaints made up 46.7 per cent of those handled during the quarter, while death benefit complaints represented the second-largest category at 36.1 per cent, up from 29.1 per cent in the previous quarter.
The SCT said it had received 625 written complaints for the quarter, of which 415 were within its jurisdiction.
It said it had finalised 617 written complaints during the period.
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