Administration complaints continue to dominate the workload of the Superannuation Complaints Tribunal (SCT).
The SCT's latest quarterly bulletin has revealed that administration-related complaints made up 46.7 per cent of those handled during the quarter, while death benefit complaints represented the second-largest category at 36.1 per cent, up from 29.1 per cent in the previous quarter.
The SCT said it had received 625 written complaints for the quarter, of which 415 were within its jurisdiction.
It said it had finalised 617 written complaints during the period.
The research house has offered a silver lining after super fund returns saw the end of a five-month streak last month.
A survey of almost 6,000 fund members has identified weakening retirement confidence, particularly among those under 55 years of age, signalling an opportunity for super funds to better engage with members on their retirement journey.
The funds have confirmed the signing of a successor fund transfer deed, moving closer to creating a new $29 billion entity.
A number of measures, including super on Paid Parental Leave, funding to recover unpaid super, and frameworks to encourage investment in the energy transition, have been welcomed by the superannuation industry.
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