Administration dominates SCT complaints
People appear to still be confusing how to make complaints to the Superannuation Complaints Tribunal (SCT).
The latest data released by the SCT revealed that of the 281 complaints closed as outside the jurisdiction of the tribunal in the December quarter, 191 (68 per cent) were closed because the complainant had failed to
lodge a complaint with the trustee or the 90 day time limit had not passed from the date of complaint to the trustee.
The data, contained in the SCT's quarterly bulletin, also revealed that the highest number of complaints dealt with by the tribunal continued to relate to administration, representing 44 per cent of all complaints followed by those relating to death benefits accounting for 33 per cent.
Disability issues accounted for 17.8 per cent of complaints.
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