The members of superannuation fund boards may have lost focus on key strategic issues because they have been overwhelmed by too much information, according to a new Willis Towers Watson analysis.
The analysis, prepared by senior consultant David McNeice, has pointed to the ever-increasing amount of material and reporting from the executive concerning operational, comparative investment analysis and compliance packs, often running to hundreds of pages.
“Technology has been an enabler of excess,” McNeice’s analysis argues. “As meeting papers are delivered to an iPad or similar device, they have become bigger.”
“But this may have contributed to the crowding out of director focus on strategic matters,” he said. “Superannuation, perhaps more so than other financial products, is prone to co-mingling the management and monitoring roles of executives and directors.”
McNeice pointed to the Royal Commissioner, Kenneth Hayne’s comment that “the task of the board is overall superintendence of the company, not its day-to-day management” and the suggestion that boards needed better quality information.
“Boards that get their fund's culture and governance structure correct, such that misconduct cannot easily arise, are adding long-term strategic value to their fund,” his analysis said. “It is just as important, possibly more so, to spend time protecting and nurturing the right behaviours in the executive than spending time analysing quarterly investment performance or administration service standards.”
A ratings firm has placed more prominence on governance in its fund ratings, highlighting that it’s not just about how much money a fund makes today, but whether the people running it are trustworthy, disciplined, and able to deliver for members in the future.
AMP has reached an agreement in principle to settle a landmark class action over fees charged to members of its superannuation funds, with $120 million earmarked for affected members.
Australia’s second-largest super fund is prioritising impact investing with a $2 billion commitment, targeting assets that deliver a combination of financial, social, and environmental outcomes.
The super fund has significantly grown its membership following the inclusion of Zurich’s OneCare Super policyholders.