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IAG and NRMA outsource to Mercer
David Anderson
The IAG and NRMA Superannuation Plan has appointed Mercer to provide administration, online services and a helpline to its members and employers under a five year contract.
Superannuation manager for the Superannuation Plan Tory Maguire said the move would introduce easier access and transparency in superannuation for its members.
“In an increasingly complex environment, the plan has to evolve with member expectations and empower them to take control of superannuation. High quality services coupled with a commitment to providing education and advice will complement this new flexibility.”
David Anderson, the business leader of Mercer’s outsourcing business for the Asia Pacific, said the battle for the market was intense and innovation and quality were crucial buying requirements for trustees and employers.
“This move has enabled the trustee to introduce market leading online and helpline advisory services for members along with daily unit pricing,” he said.
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