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(June-2002) Print Super in Pillar first
Pillar Administration has secured its first client outside the public sector, having won the contract to provide Print Super with administration services.
The industry fund, which has assets of $725 million and 67,500 members located across Australia, selected Pillar after conducting a tender which is believed to have also included Print Super’s existing administrator Australian Administrative Services, as well as Superpartners and CitiStreet.
Print Super CEO Tom Gait says his fund’s trustees believe that Pillar will be able to provide members and employers with improved service via its “state of the art” contact centre. They also expect contributions processing to be strengthened and to enjoy cost savings as a result of the deal.
“As Print Super continues to grow, the expectation of the membership is that the fund will be able to offer an expanded range of products and services including non-superannuation savings vehicles,” says Gait. “Pillar has the ability to handle such products on its administration system.”
Pillar (formerly called SAC or Superannuation Administration Corporation) is one of Australia’s largest administrators, largely because it boasts the $25.7 billion NSW State Super and the $4.6 billion State Super as its customers.
Pillar’s general manager of marketing and business development Mike Turner says the company plans to grow its foothold in the industry fund market further. It will also target larger corporate funds, master trusts and third party administration, and hopes to benefit from its defined benefit capabilities.
Pillar has also joined forces with Synchronised Software in a deal where the two groups will work together to enhance Synchronised Software’s administration product, CAPITAL, to support Pillar’s business expansion plans. Synchronised Software has been a key supplier to Pillar for the past five to six years and Pillar has a large investment in its technology.
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