MetLife completes 'eToolkit'
MetLife Insurance has announced the release of what it describes as the last component piece of its 'eToolkit' which allows customers to have access 24 hours a day, seven days a week to complete a claim form for any product.
Commenting on the release, MetLife Australia’s chief administration officer Tom Flood said the objective was to provide maximum ease of access for customers at all levels.
“Customers are typically dealing with some type of distress when filing a claim,” he said. “We have designed our online claim questionnaire to be reflexive — we only ask what is needed when it is needed.”
The company said the capabilities of the “eToolkit” had been built to meet the requirements of MetLife’s institutional and direct insurance partners’ branding requirements.
AUTHOR
Mike Taylor
Recommended for you
Australia’s average superannuation balance has climbed to a record high, with women’s savings share rising and reliance on the age pension falling.
APRA has softened several governance reform proposals following extensive consultation with banks, insurers, and super funds across Australia.
The super fund’s CEO has confirmed he will finish his role in 2026.
New data shows millions of Australians have little idea how their super funds have performed over the past year.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
DomaCom DFS Mortgage
215.17 3 y p.a(%)
2
Loftus Peak Global Disruption Fund Hedged
118.15 3 y p.a(%)
3
Global X 21Shares Bitcoin ETF
75.00 3 y p.a(%)
4
UBS Solactive Global Pure Gold Miners UCITS ETF Dis USD
61.11 3 y p.a(%)
5
Global X Ultra Long Nasdaq 100 Complex ETF
60.93 3 y p.a(%)
