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(November-2003) Plum revamps product lineup
Plum Financial Services has unveiled a suite of new products and services, including more investment options and a revitalised web site.
“With these new initiatives, Plum has really done what it set out to do five years ago, which is to innovate and raise the bar in corporate super in Australia, and to improve members’ experience of their superannuation,” Plum managing director Jane Cutler says.
One change is the introduction of an allocated pension option which will allow members to stick with Plum after retirement. Another is enhanced investment choice, with 34 options available overall that Plum claims are now more closely aligned with the different levels of knowledge and involvement different investors have.
The paths range from pre-mixed diversified options based on members’ investor profiles, to a choice of 15 sector-specific options, with Plum recommending members obtain advice if using the more complex paths.
As a result of the investment choice restructure, some of Plum’s previous options will be closed on December 1, when the new menu takes effect, but existing clients will still be able to invest through these options.
Because two thirds of all Plum’s member interactions occur through the web site, Plum has reworked the site to improve its useability. New functions include contributions history, investment rebalancing, online member statements and a variety of other online forms. Plum also developed a new retirement education module to help members in making post-career financial decisions.
AUTHOR
Zilla Efrat
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