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US-based insurer Metlife has retained a key superannuation client, having been reappointed by Prime Super to meet the fund’s group insurance needs.
Prime Super chief executive Lachlan Baird announced this week that Metlife had been reappointed by the fund following a “long and detailed tender process”.
The Prime Super decision will see an extension of what amounts to a 14-year relationship between the fund and the insurer.
Commenting on the outcome of the tender process, Baird said the insurance tenders received by the fund had all been competitive but that Metlife had been selected on the basis of its competitive insurance scales and the company’s understanding of members’ needs.
He said an important element in the decision had been Metlife’s ability to provide Prime Super members with an online customer toolkit, which includes online underwriting.
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