POWERED BY MOMENTUM MEDIA
Quality trumps scale in administration
Amid discussion of competition issues within the superannuation administration sector, fund trustees and executives have signalled that they place a premium on the quality of the administration platforms and the personnel who run them.
A survey conducted by Super Review during last month's Conference of Major Superannuation Funds (CMSF) in Adelaide has revealed that product and services combined with the quality of the underlying technology are the most important factors for superannuation fund clients.
The least important factors in the minds of the survey respondents were market share and price.
The survey was sponsored by Pillar Administration and the results have been compiled only months ahead of the NSW Government's expected sales process for the Wollongong-based administration business.
It also comes alongside a Super Review roundtable conducted during CMSF at which a number of fund chief executives supported the desirability of maintaining competition in the administration sector.
It is not yet clear whether the future make-up of the superannuation administration sector will become an issue for the Australian Competition and Consumer Commission (ACCC).
Asked to nominate the most important factors in selecting an administrator, respondents nominated product and service as the most important factor, followed by the quality of the technology platform alongside the quality of staff.
Recommended for you
A ratings firm has placed more prominence on governance in its fund ratings, highlighting that it’s not just about how much money a fund makes today, but whether the people running it are trustworthy, disciplined, and able to deliver for members in the future.
AMP has reached an agreement in principle to settle a landmark class action over fees charged to members of its superannuation funds, with $120 million earmarked for affected members.
Australia’s second-largest super fund is prioritising impact investing with a $2 billion commitment, targeting assets that deliver a combination of financial, social, and environmental outcomes.
The super fund has significantly grown its membership following the inclusion of Zurich’s OneCare Super policyholders.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
DomaCom DFS Mortgage
76.97 3 y p.a(%)
2
Global X 21Shares Bitcoin ETF
76.46 3 y p.a(%)
3
UBS Solactive Global Pure Gold Miners UCITS ETF Dis USD
51.13 3 y p.a(%)
4
Global X GlobalX FANG+ ETF
45.15 3 y p.a(%)
5
Select Baker steel Gold Institutional
43.78 3 y p.a(%)
