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SCT hits trustees on lax correspondence
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Some superannuation funds appear to have been jeopardising the ability of fund members to make appeals to the Superannuation Complaints Tribunal (SCT) about death benefits decisions by improperly dating letters.
The SCT has used its latest quarterly bulletin to state that it had received death benefits complaints where it had been discovered that letters relating to the distribution of death benefits had been issued and posted well after the date actually written on the letters.
Pointing out that the SCT has 28 days’ to establish jurisdiction in such matters, the tribunal’s bulletin said it was relying on the Acts Interpretation Act to determine the status of some correspondence.
It said because strict time limits on the making of complaints to the tribunal were prescribed, trustees and their administrators needed to have procedures in place to ensure that correspondence relating to death benefit distribution decisions were issued or posted on the date on the letters, or the following date at the latest.
“A simple way for trustees to avoid problems of mail delivery is to send all notices to potential beneficiaries by registered mail,” the bulletin said.
AUTHOR
Mike Taylor
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