Super fund trustees are failing to conduct root cause analysis of complaints received from members, potentially damaging the credibility of ...
Super Consumers Australia has spoken out about ASIC’s review on superannuation funds that found sub-standard arrangements for managing complaints.
Superannuation trustees are on notice from ASIC to improve their internal dispute resolution systems after a targeted review of trustee ...
The complaints authority has received over 5,000 superannuation-related complaints last financial year and was able to close over 6,000 of ...
Anne Maree Howley has been appointed as senior ombudsman for superannuation, among seven newly-created ombudsman roles.
Over 5,000 superannuation product complaints were received by the Australian Financial Complaints Authority last financial year, half of which are ...
The complaints authority has proposed a change to its rules to allow the Australian Financial Complaints Authority to accept and ...
Most issues relating to the early release of superannuation were surrounding member identification and members “jumping the gun” if their ...
The Government’s changes to insurance inside superannuation have been responsible for driving premium increases, not the superannuation funds themselves, according ...
Everyone has their own reason for wanting to stay healthier, for longer.
The evolution of financial technology continues accelerating with the emergence of high-speed blockchain networks that enable unprecedented performance and cost...
Australian property prices are rising again, presenting a compelling opportunity for investors. For the first time in four years, every Australian...
Australian property prices are rising again, presenting a compelling opportunity for investors.
