The difficulty super funds faced when trying to inform members of inactive accounts that their group insurance would soon lapse, ...
Superannuation fund loyalty is on the rise, with members more likely to stay with their fund when they change jobs ...
How to maximise member interactions with an often-disengaged client base is the question every super fund wants an answer to, ...
While making full use of member engagement data will involve the use of artificial intelligence, super funds need to remember ...
Equip has signalled a renewed focus on member experience, making several key appointments to its strategy and market group.
Sunsuper has launched a podcast series intended to provide timely and engaging financial information for members, with 2,000 listens thus ...
The Federal Government has been warned that its Budget changes capping fees for low balance superannuation accounts could be opening ...
Super funds across the board are fighting to improve member engagement both with technology and around insurance, while newer funds ...
UniSuper has opened its first on-campus university shopfront, following the trend of super funds to open customer-orientated stores to try ...
Everyone has their own reason for wanting to stay healthier, for longer.
The evolution of financial technology continues accelerating with the emergence of high-speed blockchain networks that enable unprecedented performance and cost...
Australian property prices are rising again, presenting a compelling opportunity for investors. For the first time in four years, every Australian...
Australian property prices are rising again, presenting a compelling opportunity for investors.
