complaints

Superannuation

Super Consumers Australia has spoken out about ASIC’s review on superannuation funds that found sub-standard arrangements for managing complaints....

Superannuation

Superannuation trustees are on notice from ASIC to improve their internal dispute resolution systems after a targeted review of trustee compliance....

Superannuation

The complaints authority has received over 5,000 superannuation-related complaints last financial year and was able to close over 6,000 of its complaints....

People and Products

Anne Maree Howley has been appointed as senior ombudsman for superannuation, among seven newly-created ombudsman roles....

Superannuation

Over 5,000 superannuation product complaints were received by the Australian Financial Complaints Authority last financial year, half of which are related to impacts of t...

Superannuation

The complaints authority has proposed a change to its rules to allow the Australian Financial Complaints Authority to accept and consider complaints that are not resolved...

Superannuation

Most issues relating to the early release of superannuation were surrounding member identification and members “jumping the gun” if their funds were not received within f...

Superannuation

The Government’s changes to insurance inside superannuation have been responsible for driving premium increases, not the superannuation funds themselves, according to the...

Financial advice

If advisers continued to follow best practices and best interests of clients, they are unlikely to be subjected to the referral of any complaints to AFCA, despite poor in...

Superannuation

Most complaints are related to credit, insurance claims, and superannuation with nearly 5,000 of the complaints in FY19/20 relating to COVID-19....

Financial advice

Financial firms will now have 30 days to respond when the Australian Financial Complaints Authority notifies them of a complaint. ...

Superannuation

Administration issues and group insurance top the superannuation complaints being dealt with by the Australian Financial Complaints Authority....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

4 months ago
Kevin Gorman

Super director remuneration ...

4 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

4 months ago

The Association of Superannuation Funds of Australia has appointed a new director representing industry funds, among a number of other appointments in recent months....

1 day 19 hours ago

The asset manager is bolstering its investments in the global energy transition and climate opportunities....

1 day 2 hours hence

The ethical investment manager has reported record FUM as its growth trajectory continues apace....

2 days 20 hours ago