customer experience

Superannuation

Superannuation members will only leave a fund if it is too difficult to stay, according to findings from the University of Melbourne Business School....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Sunsuper has announced it has partnered with Genesys to refresh its customer experience capabilities....

Superannuation

Equip Super has partnered with PractiFI as the multi-sector industry fund looks to expand its relationships with superannuation fund members....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 5 months ago
Kevin Gorman

Super director remuneration ...

1 year 6 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 6 months ago

The lower outlook for inflation has set the stage for another two rate cuts over the first half of 2026, according to Westpac....

12 hours ago

With private asset valuations emerging as a key concern for both regulators and the broader market, Apollo Global Management has called on the corporate regulator to issu...

12 hours ago

Institutional asset owners are largely rethinking their exposure to the US, with private markets increasingly being viewed as a strategic investment allocation, new resea...

12 hours ago