customer experience

Superannuation

Superannuation members will only leave a fund if it is too difficult to stay, according to findings from the University of Melbourne Business School....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Sunsuper has announced it has partnered with Genesys to refresh its customer experience capabilities....

Superannuation

Equip Super has partnered with PractiFI as the multi-sector industry fund looks to expand its relationships with superannuation fund members....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 8 months ago
Kevin Gorman

Super director remuneration ...

1 year 9 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 9 months ago

The Future Fund’s CIO Ben Samild has announced his resignation, with his deputy to assume the role of interim CIO. ...

19 hours ago

ASIC has warned that practices across the $200 billion private credit market are inconsistent and, in some cases, require serious improvement....

19 hours 45 minutes ago

The fund has unveiled reforms to streamline death benefit payments, cut processing times, and reduce complexity....

19 hours 55 minutes ago