customer experience

Superannuation

Superannuation members will only leave a fund if it is too difficult to stay, according to findings from the University of Melbourne Business School....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Sunsuper has announced it has partnered with Genesys to refresh its customer experience capabilities....

Superannuation

Equip Super has partnered with PractiFI as the multi-sector industry fund looks to expand its relationships with superannuation fund members....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 10 months ago
Kevin Gorman

Super director remuneration ...

1 year 10 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 10 months ago

Australia’s largest super funds have deepened private markets exposure, scaled internal investment capability, and balanced liquidity as competition and consolidation int...

1 day 18 hours ago

The $205 billion super fund has appointed Simon Warner as chief investment officer (CIO) following a global search to replace outgoing Damian Graham....

1 day 18 hours ago

A new report warns that complexity in Australia’s super system could strip retirees of up to $136,000 in lifetime income....

2 days 18 hours ago