member experience

Superannuation

The customer experience of superannuation has declined in all key measures, according to a benchmarking report, with a quarter saying they had considered switching in the...

Superannuation

Superannuation funds looking to merge must ensure the process is conducted with the needs of remaining members in mind, according to panellists at a QMV event....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Equip has signalled a renewed focus on member experience, making several key appointments to its strategy and market group....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 8 months ago
Kevin Gorman

Super director remuneration ...

1 year 9 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 9 months ago

The Future Fund’s CIO Ben Samild has announced his resignation, with his deputy to assume the role of interim CIO. ...

13 hours 19 minutes ago

ASIC has warned that practices across the $200 billion private credit market are inconsistent and, in some cases, require serious improvement....

13 hours 29 minutes ago

The fund has unveiled reforms to streamline death benefit payments, cut processing times, and reduce complexity....

13 hours 39 minutes ago