member experience

Superannuation

The customer experience of superannuation has declined in all key measures, according to a benchmarking report, with a quarter saying they had considered switching in the...

Superannuation

Superannuation funds looking to merge must ensure the process is conducted with the needs of remaining members in mind, according to panellists at a QMV event....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Equip has signalled a renewed focus on member experience, making several key appointments to its strategy and market group....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 5 months ago
Kevin Gorman

Super director remuneration ...

1 year 6 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 6 months ago

The lower outlook for inflation has set the stage for another two rate cuts over the first half of 2026, according to Westpac....

10 hours 47 minutes ago

With private asset valuations emerging as a key concern for both regulators and the broader market, Apollo Global Management has called on the corporate regulator to issu...

10 hours 49 minutes ago

Institutional asset owners are largely rethinking their exposure to the US, with private markets increasingly being viewed as a strategic investment allocation, new resea...

10 hours 53 minutes ago