member satisfaction

People and Products

The $1.3 billion Islamic finance provider has announced Hejaz Islamic Super and Pension, the first Islamic account-based pension product directly offered to Australians....

Superannuation

A survey of over 4,600 individual fund members has found no improvement in members’ satisfaction scores with their super in the last 12 months with satisfaction and ease ...

Superannuation

According to Roy Morgan, member satisfaction in superannuation funds decreased from 72% in January 2022 to 66.6% during February 2023. ...

Superannuation

Superannuation fund loyalty is on the rise, with members more likely to stay with their fund when they change jobs than previously, although members are reporting that it...

Superannuation

Industry super funds increased their lead in member satisfaction over their retail counterparts over the last year, now leading by 4.8 percentage points compared to 1.6 p...

Features and Analysis

Superannuation funds’ adoption of technology for both their internal and external operations has been growing over the last five years. Hannah Wootton looks at what they’...

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

2 months ago
Kevin Gorman

Super director remuneration ...

2 months 1 week ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

2 months 1 week ago

ASIC has issued a warning to super trustees regarding the underperformance of Choice super products....

21 hours ago

The corporate regulator has confirmed investigations are underway into member services by superannuation funds, starting with delays on death benefit claims....

2 hours 43 minutes ago

Australians spend all their super in retirement, draw down on super more than the minimum required, find retirement and super overly complex, and crave more information f...

2 hours 58 minutes ago