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member satisfaction
People and Products
The $1.3 billion Islamic finance provider has announced Hejaz Islamic Super and Pension, the first Islamic account-based pension product directly offered to Australians....
Superannuation
A survey of over 4,600 individual fund members has found no improvement in members’ satisfaction scores with their super in the last 12 months with satisfaction and ease ...
Superannuation
According to Roy Morgan, member satisfaction in superannuation funds decreased from 72% in January 2022 to 66.6% during February 2023. ...
Superannuation
Superannuation fund loyalty is on the rise, with members more likely to stay with their fund when they change jobs than previously, although members are reporting that it...
Superannuation
Industry super funds increased their lead in member satisfaction over their retail counterparts over the last year, now leading by 4.8 percentage points compared to 1.6 p...
Features and Analysis
Superannuation funds’ adoption of technology for both their internal and external operations has been growing over the last five years. Hannah Wootton looks at what they’...
From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...
Super director remuneration ...
No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...