X
  • About
  • Advertise
  • Contact
  • Superannuation Guide
Get the latest news! Subscribe to the Super Review bulletin
  • News
    • Technology
    • Financial Advice
    • Funds Management
    • Institutional Investment
    • SMSF
    • Insurance
    • Superannuation
    • Post Retirement
    • People & Products
    • Rollover
    • Women’s Wealth
  • Investment Centre
  • Features & Analysis
    • Editorial
    • Expert Analysis
    • Features
    • Roundtables
    • Knowledge Centre
  • Events
  • Promoted Content
No Results
View All Results
  • News
    • Technology
    • Financial Advice
    • Funds Management
    • Institutional Investment
    • SMSF
    • Insurance
    • Superannuation
    • Post Retirement
    • People & Products
    • Rollover
    • Women’s Wealth
  • Investment Centre
  • Features & Analysis
    • Editorial
    • Expert Analysis
    • Features
    • Roundtables
    • Knowledge Centre
  • Events
  • Promoted Content
No Results
View All Results
No Results
View All Results
Home News Superannuation

Adequacy of member servicing the key question

Whether or not a superannuation fund can adequately and cost-effectively service its members should be the key question for trustees when considering mergers, according to a new survey.

by MikeTaylor
December 18, 2018
in News, Superannuation
Reading Time: 1 min read
Share on FacebookShare on Twitter

The economics of adequately servicing members should be the paramount issue for superannuation funds contemplating mergers, according to a new survey undertaken by Super Review.

The survey, undertaken during last month’s Association of Superannuation Funds of Australia (ASFA) national conference in Adelaide found that contrary to some of the signals being sent by the Australian Prudential Regulation Authority (APRA) superannuation fund trustees and executives see member servicing as the key issue.

X

Asked what they believed was the most significant factor that should influence directors of a fund to merge, 71.4 per cent cited operating costs per member, compared to 28.5 per cent of respondents who cited a decline in member numbers, and 14.2 per cent who cited funds under management.

No respondents regarded low average balances or scrutiny by APRA as being an issues worth of prompting examination of merger options.

The survey findings come at the same time as the APRA has released a package of new prudential requirements aimed at underpinning member outcomes and consistent with the Government’s yet to be passed Treasury Laws Amendment (Improving Accountability and Member Outcomes in Superannuation Measures) bill.

Tags: AdequacyAPRAASFAAssociation Of Superannuation Fund Of AustraliaAustralian Prudential Regulation AuthorityConferenceFUMsFunds Under ManagementLow BalanceMergersSuper FundsSuperannuationSuperannuation FundsSuperreviewSurveyTreasury Laws AmendmentTrustees

Related Posts

Rest launches clearing house to support Payday Super compliance

by Adrian Suljanovic
December 3, 2025

The super fund has unveiled a new clearing house to help employers meet Payday Super rules and support stronger member...

Cbus introduces streamlined rules for paying death benefits

by Staff Writer
December 3, 2025

The industry fund has implemented new rules to simplify death claims and cut processing times after receiving a $23.5 million...

Australians’ retirement confidence lifts but uncertainty persists

by Adrian Suljanovic
December 3, 2025

Australians remain unsure about their ability to retire comfortably despite confidence improving on last year.

Comments 1

  1. Steve says:
    7 years ago

    If we are to be believe that the Future Fund is the way of the future, it appears member servicing is supposed to happen for free.

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

VIEW ALL
Promoted Content

To the expert guiding the doers

Everyone has their own reason for wanting to stay healthier, for longer.

by Partner Article
October 7, 2025
Promoted Content

Developing Next-Generation Fintech Applications on High-Speed Blockchain Networks

The evolution of financial technology continues accelerating with the emergence of high-speed blockchain networks that enable unprecedented performance and cost...

by Partner Article
September 4, 2025
Promoted Content

Smart finance is the key to winning in the property investment surge

Australian property prices are rising again, presenting a compelling opportunity for investors. For the first time in four years, every Australian...

by Partner Article
August 13, 2025
Promoted Content

Smart finance is the key to winning in the property investment surge

Australian property prices are rising again, presenting a compelling opportunity for investors.

by Regina Talavera
August 4, 2025

Join our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

Top Performing Funds

FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3 y p.a(%)
1
DomaCom DFS Mortgage
220.82
2
Loftus Peak Global Disruption Fund Hedged
110.90
3
Quay Global Real Estate Fund (Unhedged) Active ETF Hedged
89.15
4
SGH Income Trust Dis AUD
80.01
5
Global X 21Shares Bitcoin ETF
76.11
Super Review is Australia’s leading website servicing all segments of Australia’s superannuation and institutional investment industry. It prides itself on in-depth news coverage and analysis of important areas of this market, such as: Investment trends, Superannuation, Funds performance, Technology, Administration, and Custody

Subscribe to our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

About Us

  • About
  • Advertise
  • Contact
  • Investment Centre
  • Terms & Conditions
  • Privacy Collection Notice
  • Privacy Policy

Popular Topics

  • Superannuation
  • People And Products
  • Financial Advice
  • Funds Management
  • Institutional Investment
  • Insurance
  • Features And Analysis

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited

No Results
View All Results
NEWSLETTER
  • News
    • All News
    • Technology
    • Financial Advice
    • Funds Management
    • Institutional Investment
    • SMSF
    • Insurance
    • Superannuation
    • Post Retirement
    • People & Products
    • Rollover
    • Women’s Wealth
  • Superannuation Guide
  • Features & Analysis
    • All Features & Analysis
    • Editorial
    • Expert Analysis
    • Features
    • Roundtables
    • Knowledge Centre
  • Events
  • Investment Centre
  • Promoted Content
  • About
  • Advertise
  • Contact Us

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited