Insignia has announced funds under administration (FUA) on its Master Trust product dropped after recording net outflows of $758 million.
In a quarterly update for the three months to 31 December, it said Master Trust FUA was $137.1 billion, down by $1.7 billion during the quarter from $138.8 billion.
This was the result of net outflows of $758 million and pension payments of $333 million as well as a $1.9 billion internal asset transfer resulting from product migration onto Insignia’s wrap.
As well as Master Trust outflows, it reported $487 million in net outflows from its advised channels.
The outflows were offset by $128 million in quarterly net inflows while its Direct channel also reported $62 million in net inflows.
Chief executive, Scott Hartley, acknowledged the Master Trust outflows “remain a challenge” for the firm.
“While continued Master Trust outflows in the advised and personal channels remain a challenge, a significant program of work is underway to align and uplift adviser service experience, product proposition and enhance engagement for members.”
“In October 2025, we launched a bold creative campaign for the MLC brand, as well as MLC Super Fund’s (Master Trust) new direct‑to‑consumer offering, featuring a refreshed website that delivers a simpler, more intuitive experience for members, and makes it easier for new members to join.
“The early response has been encouraging, and these improvements are expected to drive improved net flows in Master Trust’s personal channel.”
Last November, MLC Super expanded its leadership team with three appointments to its executive ranks as the fund moved to accelerate growth, enhance member engagement and deliver on its recently refreshed strategy.
Craig Weber was appointed as head of education and advice, Alex Kleiman joined as director of corporate growth and Mandy Rashleigh was appointed as head of client relationships.
Dave Woodall, CEO of MLC Super, said: “As one of the largest workplace superannuation providers, with long-standing relationships with ASX-listed employers, MLC Super’s strong leadership team places us in good stead to help shape better superannuation outcomes for employers and members alike.”
