POWERED BY MOMENTUM MEDIA
Rest’s virtual assistant integrated with Google Home
Rest has announced the integration of its online virtual assistant, Roger, into Google Home, in a bid to evolve service and help members connect to the fund.
The virtual assistant had been helping members who visit the Rest website and app, and would now be able to provide spoken responses to members’ commonly asked questions through Google Home.
Rest general manager of customer service, Beth Parkin, said Roger could respond to 96 per cent of questions posed to it online, and was expected to carry the same success rate through to the Google Home integration.
Since its launch, Roger had answered over 300,000 questions and its artificial intelligence capabilities would help it continue to learn over time.
“We are committed to making it easier for our members to communicate with us – now, this can be as simple as saying ‘Ok Google, Talk to Rest super’,” said Parkin.
Recommended for you
Australian Ethical has named its new head of equities, who previously spent 12 years at Perpetual.
The country’s sovereign wealth fund has unveiled a flurry of changes to its leadership team, including the appointment of a key executive role.
With Damian Graham stepping into a new capacity within the $190 billion super fund ahead of his retirement, a global search is set to commence for his replacement.
Cbus has swiftly promoted Leigh Gavin to chief investment officer only months after naming him deputy, as the fund works towards growing in size and bringing its investment expertise in-house.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
DomaCom DFS Mortgage
92.15 3 y p.a(%)
2
Global X 21Shares Bitcoin ETF
53.24 3 y p.a(%)
3
Global X GlobalX FANG+ ETF
43.15 3 y p.a(%)
4
DomaCom Shoreline North Coogee
36.26 3 y p.a(%)
5
GAM LSA Private Shares AU I
35.87 3 y p.a(%)
