POWERED BY MOMENTUM MEDIA
Link to deliver Hostplus member communications
Link Group and Hostplus have entered an extended partnership agreement that will see a transition of the contact centre, communications, complaints, and employer servicing functions from Hostplus to Link from 1 March, 2021.
The establishment of the Hostplus Service Excellence Centre (HSEC) would be a multi-channel touchpoint for all member and employer communications and correspondence.
Hostplus said it would have access to Link’s technology capabilities to help deliver on consistent, improved, and tailored member and employer experience.
Hostplus chief executive, David Elia, said: “The establishment of the HSEC will ensure that we are well positioned, now and into the future, to deliver the highest customer service standards and experience through the considerable expertise that Link has built up over the years, supported by its significant investment in its state-of-the-art technology”.
Recommended for you
Cbus has swiftly promoted Leigh Gavin to chief investment officer only months after naming him deputy, as the fund works towards growing in size and bringing its investment expertise in-house.
Bravura CEO Andrew Russell has announced he will be stepping down from the company, just under two years after his appointment.
The $16 billion fund has teamed up with a retirement income product specialist to give its members more confidence to spend in retirement.
The super fund-owned institutional investment manager has appointed an internal candidate as its next head of operations.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
DomaCom DFS Mortgage
93.34 3 y p.a(%)
2
Global X GlobalX FANG+ ETF
37.15 3 y p.a(%)
3
GAM LSA Private Shares AU I
33.96 3 y p.a(%)
4
Fidante Credit Suisse Global Private Equity
29.68 3 y p.a(%)
5
Plato Global Alpha A
28.73 3 y p.a(%)
