Administration complaints dominate SCT
Administration remains the major issue for complaints raised with the Superannuation Complaints Tribunal (SCT).
The SCT's latest data covering the September quarter revealed that administration-related complaints represented 42.3 per cent of the matters dealt with by the Tribunal, followed by death benefit complaints (33.9 per cent) and disability complaints (20.2 per cent).
According to the SCT assessment, of the 612 written complaints received by Tribunal during the quarter, 336 (54.9 per cent) complaints were "within jurisdiction".
It said that of the 276 (45.1 per cent) of complaints closed as outside jurisdiction, 177 had been closed because the person complaining had not first lodged a complaint with their superannuation fund or, if they had, the 90 day time limit relating to that lodgment had not expired.
Recommended for you
Australia’s largest super funds have deepened private markets exposure, scaled internal investment capability, and balanced liquidity as competition and consolidation intensify.
The ATO has revealed nearly $19 billion in lost and unclaimed super, urging over 7 million Australians to reclaim their savings.
The industry super fund has launched a new digital experience designed to make retirement preparation simpler and more personalised for its members.
A hold in the cash rate during the upcoming November monetary policy meeting appears to now be a certainty off the back of skyrocketing inflation during the September quarter.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
DomaCom DFS Mortgage
215.17 3 y p.a(%)
2
Loftus Peak Global Disruption Fund Hedged
118.15 3 y p.a(%)
3
Global X 21Shares Bitcoin ETF
75.00 3 y p.a(%)
4
UBS Solactive Global Pure Gold Miners UCITS ETF Dis USD
61.11 3 y p.a(%)
5
Global X Ultra Long Nasdaq 100 Complex ETF
60.93 3 y p.a(%)
