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Prime Super wins Roy Morgan Research award
Prime Super has been named the inaugural winner of the Roy Morgan Research Customer Satisfaction Awards.
The awards are intended to measure how satisfied business consumers are in terms of their relationship with their superannuation fund.
Commenting on the fund's achievement in being named the inaugural winner, Prime Super chief executive Lachlan Baird said the fund had worked hard at being an entity with which it was easy to do business.
He paid particular tribute to Prime Super's regional managers.
"Our team of RMs individually travel on average some 45,000 kilometres each year to provide personal support to our employers when they need it," he said.
AUTHOR
Mike Taylor
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ASIC chair Joe Longo has delivered a blunt warning to superannuation trustees, cautioning that board-level ignorance of member complaints and internal failings will not be tolerated and could trigger enforcement action.
ART has cautioned regulators against imposing overlapping obligations on superannuation funds already operating under APRA’s comprehensive framework, saying that additional oversight should be “carefully targeted to address potential gaps in other parts of the market”.
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