Prime Super has been named the inaugural winner of the Roy Morgan Research Customer Satisfaction Awards.
The awards are intended to measure how satisfied business consumers are in terms of their relationship with their superannuation fund.
Commenting on the fund's achievement in being named the inaugural winner, Prime Super chief executive Lachlan Baird said the fund had worked hard at being an entity with which it was easy to do business.
He paid particular tribute to Prime Super's regional managers.
"Our team of RMs individually travel on average some 45,000 kilometres each year to provide personal support to our employers when they need it," he said.
The two funds have announced the signing of a non-binding MOU to explore a potential merger.
The board must shift its focus from managing inflation to stimulating the economy with the trimmed mean inflation figure edging closer to the 2.5 per cent target, economists have said.
ASIC chair Joe Longo says superannuation trustees must do more to protect members from misconduct and high-risk schemes.
Super fund mergers are rising, but poor planning during successor fund transfers has left members and employers exposed to serious risks.