SuperFriend has launched a range of online learning resources to help companies with staff mental health and wellbeing.
The firm said it was focused on finding ways to support partners digitally while social distancing measures were in effect and providing them with training to maintain a healthy environment.
The resources included:
- Four online learning modules covering workplace mental health essentials for staff and for leaders, positive interactions for contact centre staff and communication strategies for claims managers;
- A free mental health tool to create a personalised action plan to improve and maintain wellbeing; and
- ‘Wellbeing on Call’ – a pilot program aimed to protecting and promoting mental health of contact centre workers. This included webinars, training, peer support and strength-based coaching.
The interactive learning modules could be blended with workshops, either in person or virtually and SuperFriend said it was planning to regularly add new modules and courses.
Margo Lydon, chief executive of SuperFriend, said: “It is really exciting to deliver on this clearly articulated need from our Partners and respond with a solution that significantly benefits their staff and customers.
“It’s a huge extension of our digital capacity and uplift in the value and impact we are able to deliver, especially in these challenging times.
“MySuperFriend is a scalable product which makes us market-ready for broad adoption by employers across Australia – further enabling us to achieve our vision of an Australia where all workplaces are mentally healthy.”
The platform would be rolled out over the coming weeks.
