AFCA

Superannuation

The corporate regulator has confirmed investigations are underway into member services by superannuation funds, starting with delays on death benefit claims....

Superannuation

The Australian Financial Complaints Authority has updated the monetary limits and compensation caps for the complaints it receives from January 2024 onwards, which notabl...

People and Products

Kevin O’Sullivan, who served as chief executive at the $124 billion fund for eight years, is to commence immediately on the Compensation Scheme of Last Resort’s transitio...

Features

From government consultations to ASIC reviews, Super Review has put together a timeline of how super funds’ handling of member complaints has grown in prominence in the l...

Superannuation

AFCA chief operating officer Justin Untersteiner has told Super Review there was an “enormous increase” in complaints regarding superannuation funds in 2023 with work nee...

Superannuation

The complaints authority has reported a 20 per cent rise in complaints about claim delays across financial products last year, including insurance in super, as politician...

Superannuation

ASIC’s senior executive leader of superannuation and insurance Jane Eccleston believes super funds should be viewing complaints as a “canary in the coalmine” for systemic...

Superannuation

Superannuation complaints to the Australian Financial Complaints Authority about delays in claim handling have persisted into the financial year 2024, as Stephen Jones co...

People and Products

Andrew Fairley, former chair of Equip Super, has stepped down from the Australian Financial Complaints Authority after five years....

Superannuation

In a letter addressed to Minister Stephen Jones, Senator Andrew Bragg has asked for a clear timeline for action on addressing super complaints regarding delays in death b...

Superannuation

ASIC has stated delays in super complaints of up to two years are a priority issue for them after AFCA reported a 135 per cent rise in complaints about claim handling del...

Superannuation

There was a 135 per cent rise in complaints to AFCA about delays in complaints handling by superannuation funds in the financial year 2022–23, according to the AFCA annua...

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

2 months ago
Kevin Gorman

Super director remuneration ...

2 months 1 week ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

2 months 1 week ago

Equity Trustees has announced a strong earnings uplift in its latest half-year results....

2 days 16 hours hence

The ethical investment manager has reported positive net flows despite “challenging market conditions”....

2 days 18 hours hence

ASIC has issued a warning to super trustees regarding the underperformance of Choice super products....

1 day 23 hours ago