Five terminal illness claims and two death claims have already been turned away by Hostplus for members unaware of the PYS changes and the fund believes this is just the ...

Life insurers need to simplify their products and solve their technological legacy issues to retain and increase new business, according to Integrity Life....

Zurich has secured a group insurance mandate from Queensland-based industry super fund Energy Super. ...

ASIC has found that 60% of ‘activities of daily living’ claims are declined and AMP, Asteron, and Westpac had decline rates higher than expected....

ANZIIF and LIPSWG have agreed to create a professional standards framework for the life insurance industry in a bid to lift confidence and create a significantly better e...

Andrea Forbes has been appointed to drive customer retention and engagement for the firm’s group insurance arm....

It is unclear what legal ramifications there are for super trustees who misidentify carve out members and the Government needs to create a communication campaign during t...

Code subscribers self-reported 43 breaches during 2018-19, compared to 23 in the previous year, according to the Life Code Compliance Committee....

The latest data has revealed the group life insurance market is already feeling the impacts of the Government’s legislation making insurance inside superannuation opt-in ...

Insurance firms should be prevented from pressuring people to buy products over the phone, according to the Financial Services Council. ...

One of the biggest barriers preventing super fund engagement was lack of trust surrounding insurer pay outs, according to MetLife Australia....