Administration remains the major issue for complaints raised with the Superannuation Complaints Tribunal (SCT).
The SCT's latest data covering the September quarter revealed that administration-related complaints represented 42.3 per cent of the matters dealt with by the Tribunal, followed by death benefit complaints (33.9 per cent) and disability complaints (20.2 per cent).
According to the SCT assessment, of the 612 written complaints received by Tribunal during the quarter, 336 (54.9 per cent) complaints were "within jurisdiction".
It said that of the 276 (45.1 per cent) of complaints closed as outside jurisdiction, 177 had been closed because the person complaining had not first lodged a complaint with their superannuation fund or, if they had, the 90 day time limit relating to that lodgment had not expired.
The research house has offered a silver lining after super fund returns saw the end of a five-month streak last month.
A survey of almost 6,000 fund members has identified weakening retirement confidence, particularly among those under 55 years of age, signalling an opportunity for super funds to better engage with members on their retirement journey.
The funds have confirmed the signing of a successor fund transfer deed, moving closer to creating a new $29 billion entity.
A number of measures, including super on Paid Parental Leave, funding to recover unpaid super, and frameworks to encourage investment in the energy transition, have been welcomed by the superannuation industry.
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