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internal dispute resolution
Superannuation
As the merger dust settles and a raft of regulatory changes come into effect in the next 18 months, complaints management looks to be a continued challenge for super fund...
Superannuation
The corporate regulator has commenced its first proceedings on internal dispute resolution requirements as it takes TelstraSuper to the Federal Court....
Superannuation
There was a 135 per cent rise in complaints to AFCA about delays in complaints handling by superannuation funds in the financial year 2022–23, according to the AFCA annua...
Superannuation
With AFCA noting a rising number of members contacting them directly, there are concerns that super funds’ internal dispute resolution processes are lacking even as ASIC ...
Financial advice
The Australian Financial Complaints Authority has announced it is recruiting for a number of newly-created senior roles....
Superannuation
The Australian Securities and Investments Commission has revealed that not enough funds are meeting their statutory obligations with respect to internal dispute resolutio...
Superannuation
The Australian Securities and Investments Commission has revealed how hard it is pressing to halve the dispute resolution timeframes applying to super funds....
From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...
Super director remuneration ...
No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...